Can callers reach a human, and can I answer myself?

Both. If a caller wants a person, or hits something it can't handle, it transfers the call straight to you, or whoever you nominate. And you can switch the receptionist off any time from your dashboard: calls then forward to your phone, so you're free to answer them yourself whenever you like, and switch it back on when you're busy.

Does it remember my customers?

Yes, like a good receptionist would. If a caller mentions something worth keeping (“I'm allergic to bleach”, “mornings only for me”), it's noted on their customer card and used naturally the next time that number rings. “Running five minutes late” goes straight onto the right appointment in your diary.

Does it work with my calendar?

If you use Google Calendar, yes: it reads your real availability and books directly into it. There's no separate booking platform to move to, and no risk of double bookings.

What number do customers see?

If you hand out your dedicated Vocalenda number, confirmation texts come from exactly the number the customer called, so it never looks like a stranger texting them. If you forward your existing number instead, calls ring through as normal and texts come from your Vocalenda number, signed with your business name.

Can I keep my existing number?

Yes. Either forward your existing number to Vocalenda, or hand out the dedicated UK number we give you, whichever suits how you work.

What happens after the 30-day trial?

It's £49 a month on the founding rate, locked for the first ten businesses for as long as they stay subscribed (standard price £69). Everything included. If you'd rather not continue, cancel before the trial ends and you pay nothing. No setup fees, no notice period.

Will callers know it's not a person?

It introduces itself honestly and speaks naturally. Listen to the recordings above and judge for yourself. Most callers just want booked in; what they notice is that someone answered.

Is my customers' data safe?

Yes. Vocalenda is UK-based and GDPR compliant. Your records are encrypted and stored in the EU, and your data is never sold or used for advertising. Voice audio is processed by our speech providers (like Deepgram) under data-processing agreements and may be used to improve their speech recognition; every provider we use is listed in our privacy policy.

The AI receptionist for UK appointment businesses

Your phone answered. Your diary filled.

Vocalenda is an AI receptionist that answers your business phone 24/7, books straight into your Google Calendar, and texts the customer a confirmation, from your own business number.

Start free trial Hear it answer a call

£49/month founding rateWorks with your Google CalendarCancel anytime

Tuesday, 7:52pm, after closing

Call answered in two rings

“Hi, you’ve reached Bloom & Co. I can book you in. What day suits you?”

Mar

Full head colour · Sophie · 6:15pm

Added to your Google Calendar mid-call

Text confirmation · your number

Booked: full head colour, Thu 12 Mar, 6:15pm at Bloom & Co. Need to change it? Just call this number back.

Salons, barbers, driving instructors, nail techs, massage therapists: if your business lives by its appointment book, it answers for you too.

Don’t take our word for it

These are real calls. Listen to how it handles them.

No script was read to a voice actor. These are recordings of Vocalenda answering, checking a live Google Calendar, and booking, the same way it would for your business.

Making an appointment

Orion · New customer books a slot

Moving an appointment

Draco · Caller reschedules mid-call

Cancelling an appointment

Athena · Handled without fuss

Refusing a double booking

Thalia · Offers the next free slot instead

Better still: ring it yourself.

Call our demo line and book a fake appointment right now. We won’t mind.

+44 7888 866273

One call, start to finish

What actually happens when it answers.

The recordings above are what callers hear. This is the same two minutes from your side of the counter.

7:52pm

After closing. The phone rings anyway.

You locked up twenty minutes ago. Vocalenda answers in two rings, the way it answers every call.

The caller

“Hiya, any chance of a trim on Thursday?”

The caller just asks.

No hold music, no press one for bookings. A normal conversation, in a natural voice.

It checks your real diary.

While the caller is still talking, it is already reading Thursday in your Google Calendar. Two gaps: 4:30 and 6:15.

Vocalenda

“I can do 4:30 or 6:15, whichever suits you.”

It offers real times, not a callback.

The caller picks 6:15. If someone had taken that slot a second earlier, it would offer the next free one instead.

Booked before the goodbye.

The appointment is written into your Google Calendar while they are still on the line. No sync delay, nothing to copy over.

The confirmation text is already on its way.

Sent from the number the customer called, not some random shortcode.

7:54pm

Done. About two minutes, start to finish.

You find out the way you should: a fuller diary, and the full transcript on your dashboard.

Set up in minutes, not days

Three steps. No new booking system.

Connect your Google Calendar

Sign in with Google, and send each staff member a link to connect theirs. Vocalenda sees everyone's real availability. Nothing to migrate, no new diary to learn.

Tell it about your services

Prices, durations, opening hours, how you like to talk to customers. Ten minutes, once, and you can change it whenever you like.

If you want, point your number at it

Forward your existing number, or hand out your new dedicated UK number. From that moment, every call gets answered.

What it handles

Everything a great receptionist does on the phone.

Callers get an answer on the first try, the diary fills itself, and anything it can’t handle is waiting for you on your dashboard before the call ends. Everything a great receptionist does at the front desk, it does on your phone, around the clock.

Weighing it against other options? See how AI receptionists compare in the UK, message takers, human answering services and all.

The diary fills while you work

It checks your real availability, offers times, and writes the booking into your Google Calendar while the caller is still on the line.

“Do you have anything on Thursday?”

Full head colour · Thu 6:15pm

In your Google Calendar, mid-call

Regulars feel remembered

“Mornings only.” “Allergic to bleach.” Said once, kept on their customer card, and used naturally the next time that number rings.

“It's Sam. Whenever suits me, you know me.”

Noted 12 Jun: prefers mornings

Offered 9:00am first, unprompted

Nothing gets lost

When a caller asks something it genuinely can't answer, it says so politely and takes a message. It's on your dashboard, with a notification, before they've hung up.

“Can you ask if the colour is OK over highlights?”

Message for you

On your dashboard before the call ended

…and the rest of the shift

Reschedules & cancels

Finds the booking, moves it, updates your calendar. Works the other way too: move or cancel in Google Calendar and the booking follows, with a text to the customer.

Every call, written down

Full transcripts, plus a live view while the call happens.

Notes on bookings

“Running five minutes late” lands on the right appointment.

Every chair stays earning

Two callers want the same slot? Both get booked. Each staff member has their own calendar, and regulars can ask for their favourite by name.

Opening hours & prices

The questions you repeat ten times a day, answered.

Directions & parking

Word for word, exactly as you wrote it.

SMS confirmations

Texts every booking from the number the customer called.

Caller-verified changes

Only the number that booked can move or cancel it.

Your FAQs

Trained on whatever you tell it about your business.

24/7, every day

Evenings, Sundays, bank holidays. It keeps filling the diary.

A human when they want one

Caller asks for a person? It transfers them straight to you.

Yours to switch off

Answer calls yourself any time. Flip it off on your dashboard and they forward to your phone.

The maths is short

One booking you’d otherwise have missed pays for the month.

62% of small-business calls never reach a human, and callers who hit voicemail don’t leave a message. They ring the next business on Google. Vocalenda is £49 a month. Most appointments are worth more than that on their own.

Pricing

One plan. Everything in it.

No tiers to compare, no per-minute meter running while your customer decides between Tuesday and Thursday. £49 a month on the founding rate, locked for the first ten businesses, and you can leave whenever you like.

Try it free for 30 days first. If it doesn’t book you more work than it costs, don’t keep it.

£69£49/month

Everything included · cancel anytime

Founding rate for the first 10 businesses, locked while you stay subscribed. Then £69/month.

A dedicated UK number, or keep your own
Minutes to last the month - and then some*
Booking, rescheduling & cancelling
24/7 call answering
Up to 3 calls answered at once
Remembers regulars' preferences
Live call transcripts & message inbox
Two-way Google Calendar sync
Up to 5 staff, each with their own calendar - included
SMS confirmations after every booking
No per-minute charges

Start your 30-day free trial

*Fair use: 500 call minutes a month - enough for around 250 bookings at a typical two-minute call.

An honest note

We’re new. This space is where our first customers’ results will go.

We won’t invent testimonials. Instead: the first three businesses willing to share their real numbers get 60 days free. And every founding business (the first ten) keeps the £49 rate for as long as they stay subscribed.

Claim a founding spot

Built by one person who got tired of watching small businesses lose work to voicemail. I answer the support email myself.

— Radu, founder · read the story

Founding spot 1
open

Founding spot 2
open

Founding spot 3
open

Questions

Fair things to ask.

It says so, plainly. No waffle, no making things up. It takes a message instead, and the message is waiting on your dashboard (with a notification) before the caller has hung up, so you can ring back.

Something else on your mind? Email hello@vocalenda.com and a person reads it.

The next call your business gets could be answered.

30 days free. Set up before your next customer walks in.

Start free trial

Your phone answered. Your diary filled.

These are real calls. Listen to how it handles them.

What actually happens when it answers.

After closing. The phone rings anyway.

The caller just asks.

It checks your real diary.

It offers real times, not a callback.

Booked before the goodbye.

The confirmation text is already on its way.

Done. About two minutes, start to finish.

Three steps. No new booking system.

Connect your Google Calendar

Tell it about your services

If you want, point your number at it

Everything a great receptionist does on the phone.

The diary fills while you work

Regulars feel remembered

Nothing gets lost

Reschedules & cancels

Every call, written down

Notes on bookings

Every chair stays earning

Opening hours & prices

Directions & parking

SMS confirmations

Caller-verified changes

Your FAQs

24/7, every day

A human when they want one

Yours to switch off

One booking you’d otherwise have missed pays for the month.

One plan. Everything in it.

We’re new. This space is where our first customers’ results will go.

Fair things to ask.

What happens when it can't answer something?

Can callers reach a human, and can I answer myself?

Does it remember my customers?

Does it work with my calendar?

What number do customers see?

Can I keep my existing number?

What happens after the 30-day trial?

Will callers know it's not a person?

Is my customers' data safe?

The next call your business gets could be answered.

These are real calls. Listen to how it handles them.

What actually happens when it answers.

After closing. The phone rings anyway.

The caller just asks.

It checks your real diary.

It offers real times, not a callback.

Booked before the goodbye.

The confirmation text is already on its way.

Done. About two minutes, start to finish.

Three steps. No new booking system.

Connect your Google Calendar

Tell it about your services

If you want, point your number at it

Everything a great receptionist does on the phone.

The diary fills while you work

Regulars feel remembered

Nothing gets lost

Reschedules & cancels

Every call, written down

Notes on bookings

Every chair stays earning

Opening hours & prices

Directions & parking

SMS confirmations

Caller-verified changes

Your FAQs

24/7, every day

A human when they want one

Yours to switch off

One booking you’d otherwise have missed pays for the month.

One plan. Everything in it.

We’re new. This space is where our first customers’ results will go.

Fair things to ask.

What happens when it can't answer something?

Can callers reach a human, and can I answer myself?

Does it remember my customers?