Can callers reach a human, and can I answer myself?

Both. If a caller wants a person, or hits something it can't handle, it transfers the call straight to you, or whoever you nominate. And you can switch the receptionist off any time from your dashboard: calls then forward to your phone, so you're free to answer them yourself whenever you like, and switch it back on when you're busy.

Does it remember my customers?

Yes, like a good receptionist would. If a caller mentions something worth keeping (“I'm allergic to bleach”, “mornings only for me”), it's noted on their customer card and used naturally the next time that number rings. “Running five minutes late” goes straight onto the right appointment in your diary.

Does it work with my calendar?

If you use Google Calendar or Outlook, yes: it reads your real availability and books straight into your diary. There's no separate booking platform to move to, and no risk of double bookings.

What number do customers see?

If you hand out your dedicated Vocalenda number, confirmation texts come from exactly the number the customer called, so it never looks like a stranger texting them. If you forward your existing number instead, calls ring through as normal and texts come from your Vocalenda number, signed with your business name.

Can I keep my existing number?

Yes. Either forward your existing number to Vocalenda, or hand out the dedicated UK number we give you, whichever suits how you work.

Where does Vocalenda work?

Across the whole UK: England, Scotland, Wales and Northern Ireland. UK numbers, UK time, prices in pounds. We don't serve businesses outside the UK yet. Built here, for businesses here.

What happens after the 30-day trial?

It's £49 a month on the founding rate, locked for the first ten businesses for as long as they stay subscribed (standard price £69). Everything included. If you'd rather not continue, cancel before the trial ends and you pay nothing. No setup fees, no notice period.

Will callers know it's not a person?

It introduces itself honestly and speaks naturally. Listen to the recordings above and judge for yourself. Most callers just want booked in; what they notice is that someone answered.

Is my customers' data safe?

Yes. Vocalenda is UK-based and GDPR compliant. Your records are encrypted and stored in the EU, and your data is never sold or used for advertising. Voice audio is processed by our speech providers (like Deepgram) under data-processing agreements and may be used to improve their speech recognition; every provider we use is listed in our privacy policy.

The AI receptionist for UK appointment businesses

Your phone answered. Your diary filled.

It answers 24/7, books straight into your Google or Outlook calendar, and texts the customer a confirmation, all from your own business number.

Start free trial Hear it answer a call

£49/month founding rateWorks with Google Calendar and OutlookCancel anytime

Tuesday, 7:52pm, after closing

Call answered in two rings

“Hi, you’ve reached Bloom & Co. I can book you in. What day suits you?”

Mar

Full head colour · Sophie · 6:15pm

Added to your calendar mid-call

Text confirmation · your number

Booked: full head colour, Thu 12 Mar, 6:15pm at Bloom & Co. Need to change it? Just call this number back.

Salons, barbers, driving instructors, nail techs: if your business runs on appointments, it answers for you.

Don’t take our word for it

These are real calls. Listen to how it handles them.

No script was read to a voice actor. These are recordings of Vocalenda answering, checking a live calendar, and booking, the same way it would for your business.

Making an appointment

Athena · New customer books a slot

Moving an appointment

Draco · Caller reschedules mid-call

Cancelling an appointment

Orion · Handled without fuss

Refusing a double booking

Thalia · Offers the next free slot instead

Taking a note, then handing over

Aurora · Saves the message, passes the call to a human

Better still: ring it yourself.

Call our demo line and book a fake appointment right now. We won’t mind.

+44 7888 866273

One call, start to finish

What actually happens when it answers.

The recordings above are what callers hear. This is the same two minutes, seen from your side of the counter.

9:12pm

The caller

“Hiya, it's Sam. Any chance of a trim on Thursday?”

After closing, a regular rings.

Answered in two rings. It knows this number, so Sam gets greeted by name.

Thursday at Sam's usual time is taken. It says so.

It reads your real calendar mid-sentence, Google or Outlook, and never double-books.

Vocalenda

“I can do twelve thirty or one o'clock, whichever suits.”

Real alternatives, not a callback.

Sam picks half twelve. Booked before the goodbye, confirmation text on its way.

The caller

“I'm coming straight from work, might be five minutes late.”

The little things get written down.

That note lands on the booking itself, so Thursday-you already knows.

9:14pm

Two minutes. Diary fuller, nothing to chase.

Booking, note and transcript are on your dashboard, and you never picked up.

Call ended

1:57 · booked

Caller

Hiya, it’s Sam. Any chance of a trim on Thursday?

Thursday

12:301:00

your real diary

Vocalenda

I can do twelve thirty or one o’clock, whichever suits.

Thu

12:30

Trim · Thursday 12:30pm · Sam

In your calendar, mid-call

Note · pinned to the booking

Coming from work, may be 5 minutes late.

Text confirmation · your number

Booked: trim, Thursday 12:30pm. Need to change it? Just ring this number back.

Full transcript saved to your dashboard

Set up in minutes, not days

Three steps. No new booking system.

Connect your calendar

Tell it about your services

Prices, durations, opening hours, how you like to talk to customers. Ten minutes, once, and you can change it whenever you like.

If you want, point your number at it

Forward your existing number, or hand out your new dedicated UK number. From that moment, every call gets answered.

What it handles

Everything a great receptionist does on the phone.

Callers get an answer on the first try, the diary fills itself, and anything it can’t handle is waiting for you on your dashboard before the call ends. Everything a great receptionist does at the front desk, it does on your phone, around the clock.

Weighing it up? See how AI receptionists compare in the UK.

The diary fills while you work

“Do you have anything on Thursday?”

Full head colour · Thu 6:15pm

In your calendar, mid-call

Regulars feel remembered

“It's Sam. Whenever suits me, you know me.”

Noted 12 Jun: prefers mornings

Offered 9:00am first, unprompted

Nothing gets lost

“Can you ask if the colour is OK over highlights?”

Message for you

On your dashboard before the call ended

…and the rest of the shift

Reschedules & cancels

Finds the booking, moves it, updates your calendar and texts the customer.

SMS confirmations & reminders

Every booking confirmed, reminded the day before, from your business number.

Every chair stays earning

Per-staff calendars, so two callers can book the same slot.

Every call, written down

Full transcripts, plus a live view while the call happens.

24/7, every day

Evenings, Sundays, bank holidays. It keeps filling the diary.

A human when they want one

Caller asks for a person? It transfers them straight to you.

Notes on bookings

“Running five minutes late” lands on the right appointment.

Opening hours & prices

The questions you repeat ten times a day, answered.

Directions & parking

Word for word, exactly as you wrote it.

Caller-verified changes

Only the number that booked can move or cancel it.

Your FAQs

Trained on whatever you tell it about your business.

Yours to switch off

Flip it off on your dashboard any time and calls forward to your phone.

The maths is short

One booking you’d otherwise have missed pays for the month.

62% of small-business calls never reach a human, and callers who hit voicemail don’t leave a message. They ring the next business on Google. Vocalenda is £49 a month. Most appointments are worth more than that on their own.

Pricing

One plan. Everything in it.

No tiers to compare, no per-minute meter running while your customer decides between Tuesday and Thursday. £49 a month on the founding rate, locked for the first ten businesses, and you can leave whenever you like.

Try it free for 30 days first. If it doesn’t book you more work than it costs, don’t keep it.

£69£49/month

Everything included · cancel anytime

Founding rate for the first 10 businesses, locked while you stay subscribed. Then £69/month.

Answering

A dedicated UK number, or keep your own
Minutes to last the month - and then some*
24/7 call answering
Up to 3 calls answered at once
Remembers regulars' preferences
No per-minute charges

Filling the diary

Booking, rescheduling & cancelling
Two-way calendar sync, Google or Outlook
Up to 5 staff, each with their own calendar - included

Keeping you posted

Live call transcripts & message inbox
SMS confirmations, day-before reminders & cancellation texts

Start your 30-day free trial

*Fair use: 500 call minutes a month - enough for around 250 bookings at a typical two-minute call.

An honest note

We’re new. This space is where our first customers’ results will go.

We won’t invent testimonials. Instead: the first three businesses willing to share their real numbers get 60 days free in total, the usual 30-day trial doubled. And every founding business (the first ten) keeps the £49 rate for as long as they stay subscribed.

Claim a founding spot

After the 60-day results deal? Email hello@vocalenda.com.

Built by one person who got tired of watching small businesses lose work to voicemail. I answer the support email myself.

- Radu, founder · read the story

The founding ledger

Ten founding seats at £49, locked.

One seat is taken; nine are open today. Three of the ten carry the 60-day results deal, and those numbers will be published right here, nothing invented in the meantime.

Questions

Fair things to ask.

It says so, plainly. No waffle, no making things up. It takes a message instead, and the message is waiting on your dashboard (with a notification) before the caller has hung up, so you can ring back.

Something else on your mind? Email hello@vocalenda.com and a person reads it.

The next call your business gets could be answered.

30 days free. Set up before your next customer walks in.

Start free trial

Or hear it first: ring the demo line on +44 7888 866273.

Your phone answered. Your diary filled.

These are real calls. Listen to how it handles them.

What actually happens when it answers.

After closing, a regular rings.

Thursday at Sam's usual time is taken. It says so.

Real alternatives, not a callback.

The little things get written down.

Two minutes. Diary fuller, nothing to chase.

Three steps. No new booking system.

Connect your calendar

Tell it about your services

If you want, point your number at it

Everything a great receptionist does on the phone.

The diary fills while you work+

Regulars feel remembered+

Nothing gets lost+

Reschedules & cancels

SMS confirmations & reminders

Every chair stays earning

Every call, written down

24/7, every day

A human when they want one

Notes on bookings

Opening hours & prices

Directions & parking

Caller-verified changes

Your FAQs

Yours to switch off

One booking you’d otherwise have missed pays for the month.

One plan. Everything in it.

We’re new. This space is where our first customers’ results will go.

Fair things to ask.

What happens when it can't answer something?

Can callers reach a human, and can I answer myself?

Does it remember my customers?

Does it work with my calendar?

What number do customers see?

Can I keep my existing number?

Where does Vocalenda work?

What happens after the 30-day trial?

Will callers know it's not a person?

Is my customers' data safe?

The next call your business gets could be answered.

These are real calls. Listen to how it handles them.

What actually happens when it answers.

After closing, a regular rings.

Thursday at Sam's usual time is taken. It says so.

Real alternatives, not a callback.

The little things get written down.

Two minutes. Diary fuller, nothing to chase.

Three steps. No new booking system.

Connect your calendar

Tell it about your services

If you want, point your number at it

Everything a great receptionist does on the phone.

The diary fills while you work+

Regulars feel remembered+

Nothing gets lost+

Reschedules & cancels

SMS confirmations & reminders

Every chair stays earning

Every call, written down

24/7, every day

A human when they want one

Notes on bookings

Opening hours & prices

Directions & parking

Caller-verified changes

Your FAQs

Yours to switch off

One booking you’d otherwise have missed pays for the month.

One plan. Everything in it.

We’re new. This space is where our first customers’ results will go.

Fair things to ask.

What happens when it can't answer something?

Can callers reach a human, and can I answer myself?

Does it remember my customers?

Does it work with my calendar?

What number do customers see?

Can I keep my existing number?

The diary fills while you work

Regulars feel remembered

Nothing gets lost

The diary fills while you work

Regulars feel remembered

Nothing gets lost