Vocalenda logoVocalenda

For UK heating engineers

You can't answer the phone with a boiler in bits. Vocalenda can.

Homeowners are told to get three quotes, so the caller you miss is already ringing the next engineer on the list. Vocalenda answers your number 24/7, books the service, the repair or the site visit straight into your calendar, and texts the customer a confirmation from your own business number.

£49/month, flat, no per-minute meterWorks with Google or OutlookCancel anytime

Tuesday, 10:40am, elbow-deep in a boiler

Call answered in two rings

“Hi, you’ve reached DW Plumbing & Heating. I can book you in. What’s the job?”

Mar

19

Boiler service · 42 Elm Rd · 8:30am

Added to your calendar mid-call

Text confirmation · your number

Booked: boiler service, Thu 19 Mar, 8:30am with DW Plumbing & Heating. Need to change it? Just call this number back.

Don't take our word for it: our demo line runs a real barbershop's books. Call it, book a fake appointment, and hear exactly how it answers, books and confirms. It does the same for boiler services, repairs and site visits.

Call the demo line: 07888 866273

Set up in minutes, not days

Three steps. No new booking system.

1

Connect your calendar

Sign in with Google or Outlook. Vocalenda reads the diary you already run your jobs from. Nothing to migrate.

2

Tell it about your work

The jobs you take, your callout fee, the areas you cover, when you fit site visits. Ten minutes, once. Change it whenever you like.

3

If you want, point your number at it

Forward your existing number or hand out your new one. From then on, every call gets answered, even with the boiler cover off.

What it handles

Everything you'd do if you could down tools every time it rang.

Customers get an answer on the first try, the diary fills itself, and anything it can't handle is waiting on your dashboard, details taken down, before the call ends. Most answering services stop at taking a message. This one books the job.

The diary fills while you're on a job

“Can someone service our boiler before winter?”

Boiler service · Thu 8:30am

In your calendar, mid-call

Customers feel remembered

“It's Mr Hart - the flat on Station Road again?”

Noted 3 Jun: key safe 2580

No “what was the address again?”

Nothing gets lost

“Can you price up a new boiler?”

Message: new boiler quote, WV8

On your dashboard before the call ended

…and the rest of the shift

Site visits & quotes

New boilers and full systems need eyes on it first. It books the survey into your calendar so you price it in person.

Callout fees & prices

Answers what you charge and what's included, from what you wrote.

Areas you cover

Tells callers whether you work their postcode, so you're not driving across the county.

Reschedules & cancels

Customer needs to move Thursday? It finds the job and updates your diary.

Every call, written down

Full transcripts on your dashboard, plus a live view while the call happens.

SMS confirmations & reminders

Every job confirmed by text and reminded the day before, from your number.

Hear it for yourself

Hear a sample call

Sample call

Thalia voice avatar

A boiler breakdown call to a heating engineer

Thalia · Kettlewick Heating

1:11

A sample call with a made-up business. The receptionist's voice is the one real callers hear.

Read the transcript
  1. Receptionist: Just so you know, you're speaking with an AI assistant, and this call is transcribed. Thank you for calling Kettlewick Heating, how can I help you today?
  2. Caller: Hi, yeah. Our boiler's packed up, no hot water since this morning. Any chance someone could come out today?
  3. Receptionist: Oh no, not what you need. Let me have a quick look for you.
  4. Receptionist: Nothing left today, I'm afraid. Let me see what tomorrow looks like.
  5. Receptionist: Tomorrow, Wednesday the 14th, I've got eight AM or ten thirty AM.
  6. Caller: Eight, please. It's Mark.
  7. Receptionist: Thanks, Mark. And what's the postcode where the boiler is?
  8. Caller: It's SE12. Fourteen Alder Close.
  9. Receptionist: Lovely. So that's a breakdown visit for Mark at fourteen Alder Close, SE12, tomorrow, Wednesday the 14th, at eight AM. Shall I book it?
  10. Caller: Yes, please.
  11. Receptionist: Right, booking that in now.
  12. Receptionist: All done, you're booked in. You'll get a text confirming it shortly. Anything else I can help with?
  13. Caller: No, that's brilliant. Thanks, bye.
  14. Receptionist: Thanks for calling Kettlewick Heating, have a great day!

34%

of tradespeople believe they have lost work because they could not answer the phone, in a Fix Radio survey of over 220 tradespeople in 2022; 60% said they struggle to answer while at work.

Source: PHAM News, October 2022

Jobs and services in Jobber, Tradify or ServiceM8?

Vocalenda books into Google Calendar or Outlook, so what decides the fit is whether your job software mirrors to Google, and in which direction.

Jobber
Jobber to Google, one way, roughly every 12 hours
Your services and repairs reach Google on a half-day delay; Vocalenda books around them, and you add what it books to Jobber.
Tradify
Google to Tradify, one way
A service Vocalenda writes into Google appears on your Tradify scheduler; Tradify's own jobs stay out of Google, so a service that lives only in Tradify is invisible to it and Vocalenda could offer a slot you have already taken.
ServiceM8
ServiceM8 to Google, view only, within minutes
Your ServiceM8 schedule is in Google within minutes, so Vocalenda sees your booked services within minutes of you creating them; its bookings are yours to add to ServiceM8.
Our trades guide
Five UK AI receptionists for the trades, compared
Sayora, Ringmere, Clara, Jodie and Vocalenda on their own published prices, checked 15 September 2026, and which of the five books the job into your diary during the call rather than sending you a list to ring back. Written around plumbers and heating engineers together.

The maths is short

One job you'd otherwise have missed pays for years.

A new boiler is worth £2,000 or more, and the homeowner who reaches your voicemail is already ringing the next engineer on their list of three quotes. Vocalenda is £49 a month, flat, no per-minute meter.

Pricing

One plan. Everything in it.

No tiers to compare, no per-minute meter running while your caller decides between Tuesday and Thursday. £49 a month on the founding rate, locked for the first ten businesses, and you can leave whenever you like.

Try it free for 30 days first. If it doesn’t book you more work than it costs, don’t keep it.

£69£49/month

Everything included · cancel anytime

Founding rate for the first 10 businesses, locked while you stay subscribed. Then £69/month.

Answering

  • A dedicated UK number, or keep your own
  • Minutes to last the month - and then some*
  • 24/7 call answering
  • Up to 3 calls answered at once
  • Remembers regulars' preferences
  • No per-minute charges

Filling the diary

  • Booking, rescheduling & cancelling
  • Two-way calendar sync, Google or Outlook
  • Up to 5 on the tools, each with their own calendar - included

Keeping you posted

  • Live call transcripts & message inbox
  • SMS confirmations, day-before reminders & cancellation texts
Start your 30-day free trial

*Fair use: 500 call minutes a month - enough for around 250 bookings at a typical two-minute call.

An honest note

We’re new. This space is where our first customers’ results will go.

We won’t invent testimonials. Instead: the first three businesses willing to share their real numbers get 60 days free in total, the usual 30-day trial doubled. And every founding business (the first ten) keeps the £49 rate for as long as they stay subscribed.

Claim a founding spot

After the 60-day results deal? Email hello@vocalenda.com.

Built by one person who got tired of watching small businesses lose work to voicemail. I answer the support email myself.

- Radu, founder · read the story

The founding ledger

Ten founding seats at £49, locked.

Two seats are taken; eight are open today. Three of the ten carry the 60-day results deal, and those numbers will be published right here, nothing invented in the meantime.

Questions

The things people ask first.

Vocalenda answers on your behalf, 24/7. It checks your calendar, offers real times, books the service, the repair or the site visit, and texts the customer a confirmation. It lands straight in your diary, so you know it happened without touching your phone.

Something else on your mind? Email hello@vocalenda.com and a person reads it.

The next boiler that rings could be booked before the cover is back on.

30 days free. Set up before your next customer walks in.

Start free trial

Or hear it first: ring the demo line on +44 7888 866273.

Missing a feature? Tell us, and vote on what we build next.