What’s new
We’re early, and this page is our proof of work: what shipped, in plain words, from the first Google Calendar booking in summer 2025 to what went live this week. If something here was your suggestion, thank you. Keep them coming.
Missing something? Tell us what Vocalenda should do next. Every request is read, and the most upvoted ideas climb the roadmap.
The receptionist books the slot, texts the caller a secure payment link for the deposit you set per service, and the appointment is confirmed the moment it is paid. Unpaid after your chosen hold time, the slot frees itself. Fewer no-shows, no chasing, and the money goes straight to you.
Your dashboard as a real app: appointments, calls, customers and messages in your pocket, with push notifications the moment something lands. Built and in testing now, on its way to the App Store and Google Play.
For customers who would rather text than call: message your business on WhatsApp and the same receptionist replies in writing, booking, moving and cancelling appointments in the very same diary as your phone line. Built and in testing now.
A new switch on your phone line in Settings: keep the receptionist for evenings, weekends and holidays, and have calls in your opening hours ring your own phone instead. It uses the opening hours and holidays you already set, so a closed day or a holiday counts as after hours. Turn it on under Settings, Your phone line; it needs your own number saved there first.
Nuisance number? Every call on the Calls page now has a Block button, on the web and in the app. A blocked number hears that the business cannot take the call and never reaches your receptionist or your phone. Unblock from the same place whenever you like. A withheld number cannot be blocked.
When a caller rings off after the receptionist has offered times and nothing got booked, they now get one short text from your number inviting them to ring back, so a bad signal or a bad moment does not lose you the booking. It is on for every business from today: mobiles only, at most once a day per caller, and never after a call that booked, moved, cancelled or left you a message. Switch it off in Settings, under Texts & alerts.
Switch it on in Settings, under Texts & alerts, and every call the receptionist answers ends with a short email, a text to your handoff mobile, or both: who rang, what happened and a link to the transcript. A message a caller leaves is quoted in full in the email, and you can skip calls that only booked. Off until you turn it on. The section was called SMS messages until today.
Connecting Google Calendar or Outlook, for you and for each staff member, has moved into Settings, under Integrations. Nothing else changes: the calendar warnings, the emails and any old link still take you straight there, and the app has the same row in its Settings list. It keeps the menu to the pages you use every day.
Add up to three questions in Settings, with the answers you accept. A driving instructor lists automatic and manual; a tradesperson asks for the postcode and lists the areas they cover. The receptionist asks every caller, refuses politely when an answer is not one you accept or a postcode is outside your areas, and the answers show on the booking and on the call.
The Inbox link in your dashboard now carries a count of everything you have not dealt with yet: messages callers left for you, and notes the receptionist took about a customer or a booking. The number drops as you mark things done or dismiss them, and it stays out of the way when there is nothing. In the app, the More tab and its Inbox row show the same count.
Write in Key information that you only take bookings from London, or from Lewisham and Greenwich, or from SE and BR postcodes, and the receptionist asks callers for their postcode before offering any times. It knows where every UK postcode is, so SE12 counts as London and BR8 counts as Kent, and a caller outside your area is told so politely instead of being booked. Only the first part of the postcode matters, so a full one is fine too.
Give the Staff page a date, or a range, for someone who is away. If they already have bookings inside it, you move each one to someone else or cancel it before the time off can save, so nothing gets silently reassigned. From then on the receptionist just stops offering them for those dates, and they are back the moment the range ends.
Choose how much notice callers must give (from 30 minutes to 3 days) and how far ahead they can book (up to a year, or no limit). Set both in Settings under AI & policies; the receptionist enforces them on every call and explains politely when a time is too soon or too far out.
Connect either Google or Outlook per staff member: booking, reschedules, cancellations and two-way sync work the same on both, so a mixed team can each use the calendar they already run their day from.
The What's new page now has a wishlist. Upvote the roadmap ideas you want most, or write in the thing you are missing and let other businesses vote it up. One vote each, take it back any time, and the most wanted ideas climb the list.
Every upcoming appointment in your diary now has Edit and Cancel buttons. Change the time, the length or who is doing the job, and it lands in the right Google Calendar straight away, exactly like a change made in the calendar itself. Your customer gets the same text they would get for a calendar change, and you can untick that for silent corrections. Double bookings are blocked, so you cannot move someone onto a slot that is already taken.
Your customers now get a reminder text the day before their appointment, so fewer of them forget. Same-day bookings skip it - their confirmation text is the reminder. And when someone cancels over the phone, they get that in writing too, just like they do when you cancel from your calendar. Both messages are yours to word, in Settings under Texts & alerts.
Open a call that's ringing right now and read the conversation as it unfolds, live on your dashboard. See exactly how your receptionist greets a caller, checks the diary and books them in, word by word, before they've even hung up.
Move or cancel a booking straight in your own Google Calendar and Vocalenda keeps up: it updates the booking to match and texts the customer for you, so your diary and your bookings never drift apart. Switch it on per calendar from Integrations.
If a caller needs a person, your receptionist transfers them straight to you. And you can switch it off from your dashboard whenever you like: calls forward to your phone, so you can answer part of the day yourself and switch it back on when you're busy.
More natural voices for your receptionist. Pick the one that sounds like your business on the Voices page or in Settings.
A busy moment no longer means an engaged tone: up to three callers are answered in parallel, each booked into the right calendar. A human receptionist manages one.
Send each staff member an invite from the Staff page. They connect their own Google Calendar in one click. No shared logins, no setup on your side.
The demo recordings on the homepage are real calls you can scrub through, so you can judge the voice with your own ears before starting a trial.
Up to five staff included, each with their own connected Google Calendar. The receptionist books the right person, regulars can ask for their favourite by name, and the Appointments page shows who's doing what.
When a caller asks something it genuinely can't answer, it says so and takes a message. It's waiting on your dashboard before the caller has hung up.
See calls as they happen, plus new bookings, moves and cancellations the moment they land, with unread dots so nothing slips past.
When a caller mentions something worth keeping, like “mornings only for me” or “I'm allergic to bleach”, it's noted on their customer card and used naturally the next time that number rings.
The receptionist takes real notes mid-call: a message for you lands on your dashboard, and “running five minutes late” lands on that exact appointment in your diary.
Every part of the platform now reports problems to us the moment they happen, so most issues are fixed before anyone notices them.
Moving or cancelling an appointment now only works from the phone number that booked it, so nobody else can touch your customers' bookings.
The receptionist moved to a newer, faster AI model: quicker replies, and better understanding of how people actually speak on the phone.
A number that keeps redialling gets politely turned away for a while, so a prank caller or robo-dialler can't eat into the minutes your real customers use.
Every business gets its own UK number to hand out, or to receive calls forwarded from the number you already have.
A set of natural UK voices to pick from, with previews, so the receptionist sounds like it belongs to your business.
Every appointment booked on a call is confirmed to the customer by text straight away, which also cuts no-shows.
Full transcripts of every call, kept in your dashboard. Read exactly what was said, catch the details, and settle any “but I said…” the easy way.
The first version of Vocalenda: answer the phone, check real availability in Google Calendar, and book the appointment while the caller is still on the line.
Spotted something off, or have an idea? Tell us on Help & feedback in your dashboard.
Every feature here started as a real business need. Try it free for 30 days and tell us what yours is.
