What happens when someone calls while I'm up a ladder?

Vocalenda answers on your behalf, 24/7. It checks your calendar, offers real times, books the job or site visit, and texts the customer a confirmation. It lands straight in your diary, so you know it happened without touching your phone.

Is this just an answering service that takes messages?

No, and that's the point. A traditional answering service for tradespeople takes a message and you still have to ring back, by which time the homeowner has often booked one of the other trades they called. Vocalenda books the job into your calendar while the customer is on the line. It only takes a message when a call genuinely needs you.

What about an emergency, the power off at 9pm?

You decide. It can put urgent calls straight through to the number you set, so a house with no power still reaches you immediately. For everything else it takes the details and books the earliest slot you've made available, which keeps the non-emergencies from interrupting the job you're on.

How does it handle jobs that need a quote first?

It books the site visit. You set up a 'quote visit' as one of your services, and it offers real slots from your calendar, so you turn up, see the job and price it properly. The details the caller gave are on your dashboard before you arrive.

Can I keep my existing number?

Yes. Forward your current number to Vocalenda, or hand out a new dedicated UK number. Your choice, and you can switch it off from your dashboard any time you want to answer calls yourself.

We've got a few electricians on the books - can it handle that?

Yes. Each person connects their own calendar, Google or Outlook, and customers can book with whoever's free, or ask for someone by name. Up to five people, included in the one plan.

Does it work with Jobber, Tradify or ServiceM8?

Not directly. Vocalenda books into Google Calendar or Outlook. If your job software mirrors your schedule to Google Calendar or Outlook, it can see your jobs and book around them; ask your vendor which way the sync runs, because some push jobs out and some only pull appointments in. If your diary lives only inside job software, it is not the right fit.

What happens after the free trial?

It's £49 a month on the founding rate, one plan, cancel anytime. If it hasn't booked you more work than it costs, don't keep it.

For UK electricians

You can't answer the phone up a ladder. Vocalenda can.

Homeowners are told to get three quotes, so the caller you miss is already ringing the next electrician on the list. Vocalenda answers your number 24/7, books the job or the site visit straight into your calendar, and texts the customer a confirmation from your own business number.

Start free trial Hear it answer a call

£49/month, flat, no per-minute meterWorks with Google or OutlookCancel anytime

Tuesday, 10:40am, elbow-deep in a boiler

Call answered in two rings

“Hi, you’ve reached DW Plumbing & Heating. I can book you in. What’s the job?”

Mar

Boiler service · 42 Elm Rd · 8:30am

Added to your calendar mid-call

Text confirmation · your number

Booked: boiler service, Thu 19 Mar, 8:30am with DW Plumbing & Heating. Need to change it? Just call this number back.

Set up in minutes, not days

Three steps. No new booking system.

Connect your calendar

Tell it about your work

The jobs you take, your callout fee, the areas you cover, when you fit site visits. Ten minutes, once. Change it whenever you like.

If you want, point your number at it

Forward your existing number or hand out your new one. From then on, every call gets answered, even when you're up the ladder.

What it handles

Everything you'd do if you could down tools every time it rang.

Customers get an answer on the first try, the diary fills itself, and anything it can't handle is waiting on your dashboard, details taken down, before the call ends. Most answering services stop at taking a message. This one books the job.

The diary fills while you're on a job

“Can you fit an outdoor socket this week?”

Outdoor socket · Thu 8:30am

In your calendar, mid-call

Customers feel remembered

“It's Mrs Khan - the shop on Mill Street again?”

Noted 3 Jun: board in the cellar

No “where's the board again?”

Nothing gets lost

“Can you price up a full rewire?”

Message: full rewire, WV8

On your dashboard before the call ended

…and the rest of the shift

Site visits & quotes

Rewires and consumer unit changes need eyes on it first. It books the survey into your calendar so you price it in person.

Callout fees & prices

Answers what you charge and what's included, from what you wrote.

Areas you cover

Tells callers whether you work their postcode, so you're not driving across the county.

Reschedules & cancels

Customer needs to move Thursday? It finds the job and updates your diary.

Every call, written down

Full transcripts on your dashboard, plus a live view while the call happens.

SMS confirmations & reminders

Every job confirmed by text and reminded the day before, from your number.

Evenings & weekends

Homeowners ring about leaks and quotes after work. The diary keeps filling while you rest.

Caller-verified changes

Only the number that booked a job can move or cancel it.

Small firms too

A few of you on the tools? Each connects their own calendar, and customers can ask for someone by name.

A human when they want one

Caller insists on speaking to you? It transfers the call to the number you set.

Yours to switch off

Answer calls yourself any time. Flip it off on your dashboard and they forward to you.

Hear it for yourself

Hear a sample call

Sample call

A letting agent booking an EICR with an electrician

Thalia · Larkwire Electrical

A sample call with a made-up business. The receptionist's voice is the one real callers hear.

Read the transcript

Receptionist: Just so you know, you're speaking with an AI assistant, and this call is transcribed. Thank you for calling Larkwire Electrical, how can I help you today?
Caller: Hi, it's Hannah from Kingsmead Lettings. I need an EICR on one of our flats, ideally next Tuesday morning while the tenant's in.
Receptionist: Of course. What's the postcode of the flat?
Caller: It's BR1. Flat three, twenty-two Elmfield Court.
Receptionist: One moment, I'll just check that's in our area.
Receptionist: Yes, we cover BR1. Let me see what Tuesday morning looks like.
Receptionist: On Tuesday the 29th I can do nine AM or ten thirty AM.
Caller: Nine's perfect.
Receptionist: So that's an EICR for Hannah at flat three, twenty-two Elmfield Court, on Tuesday the 29th at nine AM. Shall I book it?
Caller: Yes, please.
Receptionist: Great, I'll get that booked.
Receptionist: That's all booked. You'll get a confirmation text shortly, and a reminder the day before. Anything else I can help with?
Caller: No, that's everything, thanks.
Receptionist: Thanks for calling Larkwire Electrical, have a great day!

37%

of UK adults would give up on an unanswered call within 60 seconds and ring a competitor instead, in YouGov polling of 2,046 adults for Answer4u in June 2026.

Source: Answer4u / YouGov, 16 June 2026

Scheduling in Jobber, Tradify or ServiceM8?

Vocalenda writes into Google Calendar or Outlook, not into job software, so the question is which way your job software and Google talk to each other.

Jobber: Jobber to Google, one way, roughly every 12 hours; Your Jobber jobs reach Google on its refresh, roughly every 12 hours, and Vocalenda books around what it can see; its bookings stay in Google until you add them to Jobber.
Tradify: Google to Tradify, one way; Anything Vocalenda books shows on your Tradify scheduler as a Google appointment. Tradify's own jobs do not go the other way: a job that lives only in Tradify is invisible to Google, so Vocalenda could offer a slot you have already taken.
ServiceM8: ServiceM8 to Google, view only, within minutes; The quickest of the three: your ServiceM8 schedule is in Google within minutes, so Vocalenda works from a diary that is only minutes old; you add its bookings to ServiceM8 yourself.
Our trades guide: Five UK AI receptionists for the trades, compared; Sayora, Ringmere, Clara, Jodie and Vocalenda on their own published prices, checked 15 September 2026, and which of the five books the job into your diary during the call rather than sending you a list to ring back. Written around plumbers; the products and prices are the same for electricians.

The maths is short

One job you'd otherwise have missed pays for years.

A full rewire is worth thousands and a consumer unit change hundreds, and the homeowner who reaches your voicemail is already ringing the next electrician on their list of three quotes. Vocalenda is £49 a month, flat, no per-minute meter.

Pricing

One plan. Everything in it.

No tiers to compare, no per-minute meter running while your caller decides between Tuesday and Thursday. £49 a month on the founding rate, locked for the first ten businesses, and you can leave whenever you like.

Try it free for 30 days first. If it doesn’t book you more work than it costs, don’t keep it.

£69£49/month

Everything included · cancel anytime

Founding rate for the first 10 businesses, locked while you stay subscribed. Then £69/month.

Answering

A dedicated UK number, or keep your own
Minutes to last the month - and then some*
24/7 call answering
Up to 3 calls answered at once
Remembers regulars' preferences
No per-minute charges

Filling the diary

Booking, rescheduling & cancelling
Two-way calendar sync, Google or Outlook
Up to 5 on the tools, each with their own calendar - included

Keeping you posted

Live call transcripts & message inbox
SMS confirmations, day-before reminders & cancellation texts

Start your 30-day free trial

*Fair use: 500 call minutes a month - enough for around 250 bookings at a typical two-minute call.

An honest note

We’re new. This space is where our first customers’ results will go.

We won’t invent testimonials. Instead: the first three businesses willing to share their real numbers get 60 days free in total, the usual 30-day trial doubled. And every founding business (the first ten) keeps the £49 rate for as long as they stay subscribed.

Claim a founding spot

After the 60-day results deal? Email hello@vocalenda.com.

Built by one person who got tired of watching small businesses lose work to voicemail. I answer the support email myself.

- Radu, founder · read the story

The founding ledger

Ten founding seats at £49, locked.

Two seats are taken; eight are open today. Three of the ten carry the 60-day results deal, and those numbers will be published right here, nothing invented in the meantime.

You can't answer the phone up a ladder. Vocalenda can.